Privacy Policy

It does not require any physical signature or seal. This Privacy Policy constitutes a legal agreement between you (User) and VAHANDARSHAK SERVICES PVT LTD, the owner of the PDIDOST platform. You must be at least 18 years old to use our platform.

By accessing or using our platform, services, or products, you confirm that you understand, agree, and consent to this Privacy Policy. If you do not agree with this policy, please do not use our platform.

The terms "We", "Us", and "Our" refer to VAHANDARSHAK SERVICES PVT LTD, and "You", "Your", or "User" refer to the users of our platform.

VAHANDARSHAK SERVICES PVT LTD is committed to safeguarding your privacy. This Privacy Policy explains how VAHANDARSHAK SERVICES PVT LTD collects, uses, shares, and processes your information through its platform, and your choices for managing your information.

1. Information We Collect

We may collect the following types of information when you use our services.

Personal Information

• Name
• Phone number
• Email address
• Address
• Date of birth
• Gender
• Occupation
• Driving license details
• Identification proof

Vehicle Information

• Vehicle registration details
• Manufacturer, model, variant
• Fuel type and transmission
• Engine size
• Insurance details
• Odometer readings
• Accident history
• Service records
• Warranty status

Location Information

Approximate location to provide nearby inspection or service support.

Usage Data

Information on how users interact with the platform including:

• Login frequency
• Account activity
• Features used
• Referral sources
• Browsing patterns

Payment Information

• Billing details
• UPI IDs
• Payment preferences
• Transaction history

Payments are processed through secure third-party payment gateways.

Third-Party Information

Information collected through integrations such as:

• Google login
• Facebook login
• Third-party service providers

2. How We Use Your Information

Your information may be used to:

• Provide vehicle inspection and automotive services
• Connect customers with CJ partners
• Process bookings and payments
• Provide customer support
• Improve platform functionality and performance
• Conduct analytics and research
• Send service updates and confirmations
• Send marketing communications (with opt-out options)
• Prevent fraud and platform misuse
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Data Protection

We implement reasonable administrative, technical, and security measures to protect your information. However, no online platform can guarantee 100% security.

4. Sharing of Information

Information may be shared only when necessary with:

• Verified CJ partners
• Service providers or workshops
• Insurance partners
• Payment gateway providers
• Government authorities when legally required
• Business partners involved in service delivery

We do not sell or rent personal information for marketing purposes.

5. Cookies

Our platform may use cookies or similar technologies to:

• Improve user experience
• Analyze website usage
• Maintain functionality

Users may disable cookies through browser settings.

6. Third-Party Links

Our platform may contain links to external websites. PDIDOST is not responsible for the privacy practices or content of such third-party websites.

7. Your Rights

Users may request:

• Access to personal information
• Correction of incorrect data
• Deletion of personal data (subject to legal obligations)

Requests may be submitted through official support channels.

8. Updates to This Privacy Policy

PDIDOST may update this Privacy Policy periodically. Continued use of our services indicates acceptance of updated policies.

9. Contact Us

For privacy-related questions or requests, please contact us through the Contact Us page or official support channels.