Privacy Policy

It does not require any physical signature or seal. This Privacy Policy constitutes a legal agreement between you (User) and VAHANDARSHAK SERVICES PVT LTD, the owner of the PDI Dost platform. You must be at least 18 years old to use our platform.

By accessing or using our platform, Car Inspection Services, Vehicle Inspection Services, products, or applications, you confirm that you understand, agree, and consent to this Privacy Policy. If you do not agree with this policy, please do not use our platform.

The terms "We", "Us", and "Our" refer to VAHANDARSHAK SERVICES PVT LTD, and "You", "Your", or "User" refer to users of our platform.

VAHANDARSHAK SERVICES PVT LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and process information through our platform and services, including Car Inspection Services, Used Car Inspection Services, Vehicle Inspection Services, and Pre-Delivery Inspection (PDI) Services.

1. Information We Collect

We may collect the following types of information when you use our services.

Personal Information

• Name
• Phone number
• Email address
• Address
• Date of birth
• Gender
• Occupation
• Driving license details
• Identification proof

Vehicle Information

• Vehicle registration details
• Manufacturer, model, variant
• Fuel type and transmission
• Engine size
• Insurance details
• Odometer readings
• Accident history
• Service records
• Warranty status

Location Information

Approximate location to provide nearby Car Inspection Services, Vehicle Inspection Services, and support

Usage Data

Information about how users interact with the platform, including:

• Login frequency
• Account activity
• Features used
• Referral sources
• Browsing patterns

Payment Information

• Billing details
• UPI IDs
• Payment preferences
• Transaction history

Payments are processed through secure third-party payment gateways.

Third-Party Information

Information collected through integrations such as:

• Google login
• Facebook login
• Third-party service providers

2. How We Use Your Information

Your information may be used to:

• Provide Car Inspection Services and Vehicle Inspection Services
• Generate Vehicle Inspection Reports and Car Inspection Reports
• Conduct Used Car Inspection and Pre-Delivery Inspection (PDI) services
• Connect customers with CJ Partners
• Process bookings and payments
• Provide customer support
• Improve platform performance and functionality
• Conduct analytics and research
• Send service updates and booking confirmations
• Send marketing communications (with opt-out options)
• Prevent fraud and misuse of the platform
• Comply with legal obligations

We do not share your personal information to third parties.

3. Data Protection

We implement reasonable administrative, technical, and security measures to protect your information. However, no online platform can guarantee 100% security.

4. Sharing of Information

Information may be shared only when necessary with:

• Verified CJ partners
• Service providers or workshops
• Insurance partners
• Payment gateway providers
• Government authorities when legally required
• Business partners involved in service delivery

We do not share or rent personal information for marketing purposes.

5. Cookies

Our platform may use cookies or similar technologies to:

• Improve user experience
• Analyze website and application usage
• Maintain platform functionality

Users may disable cookies through browser settings.

6. Third-Party Links

Our platform may contain links to external websites. PDI Dost is not responsible for the privacy practices, content, or policies of third-party websites.

7. Your Rights

Users may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information, subject to legal obligations

Requests may be submitted through official support channels.

8. Updates to This Privacy Policy

PDI Dost may update this Privacy Policy from time to time. Continued use of our Car Inspection Services, Vehicle Inspection Services, Vehicle Inspection Reports, Car Inspection Reports, or other services indicates acceptance of the updated policy.

9. Contact Us

For privacy-related questions, concerns, or requests regarding our Car Inspection Services, Vehicle Inspection Services, Vehicle Inspection Reports, or platform, please contact us through the Contact Us page or official support channels